Got Questions? We've Got Answers

Most refrigerator water filters should be replaced every 6 months or after filtering approximately 300-400 gallons of water. However, if you notice a decrease in water flow or changes in taste, it may be time to replace your filter sooner.

Our filters are compatible with most major refrigerator brands including Samsung, LG, Whirlpool, GE, and more. You can use our Filter Finder tool on the product page to check compatibility with your specific model or contact our customer service team for assistance.

Installation is typically quick and easy. For refrigerator filters, simply remove the old filter by twisting it counterclockwise, then insert the new filter and twist clockwise until it locks in place. Detailed installation instructions are included with each product, and installation videos are available on our website.

Our water filters are designed to remove over 99% of common contaminants, including chlorine, lead, mercury, pesticides, pharmaceuticals, and more. They also reduce odors and improve taste while preserving beneficial minerals in your water.

Yes, we recommend flushing your new filter with approximately 2-3 gallons of water before first use. This helps remove any carbon fines and activates the filtration media for optimal performance. Simply run your dispenser continuously for about 3-5 minutes.

We offer a 30-day satisfaction guarantee on all our products. If you're not completely satisfied, you can return your purchase for a full refund or replacement. Please contact our customer service team to initiate the return process.

Standard shipping within the continental United States typically takes 3-5 business days. We also offer expedited shipping options at checkout. International shipping times vary by location but generally take 7-14 business days.

Our countertop ice maker produces ice in just 5 minutes. Simply fill the reservoir with water, turn on the machine, and select your desired ice size. The ice maker can produce up to 26 pounds of ice per day and includes a self-cleaning function for easy maintenance.